Everyone matters

Black Country Healthcare is a major provider of NHS mental health services for more than a million people across Dudley, Sandwell, Walsall and Wolverhampton:

  • Adult and older adult mental health services
  • Specialist learning disabilities services 
  • Mental health services for children and young people
  • Community healthcare for children, young people and families in Dudley

We’re proud to be rated Good by the Care Quality Commission, and that many of our staff have won awards for their work. 

More than 3,000 people work for the Trust and just like the population we serve, we’re made up of diverse cultures and backgrounds. Our staff take pride in supporting and living our values. There’s a story beyond every badge.

Our Vision

Together with you to achieve healthier, happier lives

Our Values

Compassionate

We understand and empathise with the needs and experiences of our patients and colleagues.

We respond with kindness, humanity, and sensitivity, ensuring everyone feels seen, heard, and cared for.

Accountable

We take responsibility for our actions and decisions, recognising their impact on others.

We act with openness and honesty, and we continuously learn from our experiences to improve the care and services we provide.

Respectful

We treat every person with dignity, listening to their views, recognising their experiences, and honouring their rights, choices, and beliefs.

We create an inclusive environment where everyone feels safe, valued, and supported.

Empowered

We support and enable our colleagues, patients, and communities to take ownership, make informed decisions, and drive positive change.

We foster a culture of trust, confidence, and continuous learning where people are encouraged to speak up, innovate, and reach their full potential.

Everyone belongs

We’re committed to building a workforce and culture that reflects our varied population – and to create a culture of belonging. We always engage and involve when making key decisions, regardless of role or level. For example, we have worked closely with staff, patients, community groups and other key partners, in putting together our Clinical Strategy.

For us, inclusion means that we are sensitive to the needs of our diverse staff, and we have worked hard to create an environment where everyone can achieve their potential. This includes providing support for all through our mental health and wellbeing Hub.

Our Trust has been awarded the RACE Equality Code Mark for our work towards race equality and tackling discrimination in the workplace – and you can read our anti-racist declaration here.

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