The Memory Assessment Service provides screening, assessment and diagnosis for people who are experiencing memory difficulties.

We have services in each of the Black Country boroughs; Dudley, Sandwell, Walsall and Wolverhampton.

If you are worried about your memory you make an appointment to speak to your GP. If a physical cause has been ruled out then your GP will refer you to the Memory Assessment Service.


The assessment process will help us identify the cause of your memory problem in order to provide you with guidance and support. Once we receive a referral, a memory nurse will contact you and make an appointment to see you.

This first appointment will last approximately one hour. You will be asked to complete a memory test and answer some questions. Following this, a diagnosis may be established or you may require a further appointment. It is useful to attend with a family member or a close friend. You may be given the reason for your memory problems at this appointment or the clinician may arrange for you to have further investigations such as a brain scan. 

We work closely with other organisations such as your GP, social services or voluntary organisations such as the Alzheimer’s Society, who can support people with dementia and their carers.   

If you are worried about your memory you can visit your GP who can then refer you to the Memory Assessment Service.

In an emergency you can contact the 24/7 Black Country Mental Health Helpline on 0800 008 6516. We have other advice on our help in a crisis pages.

For routine support

  • During our working hours, we will respond as quickly as we can to someone using our service. 
  • Outside of working hours people should call their GP which will have an out of hours service.  


Dudley Service:

Ladies Walk

Monday to Friday, 8am-4pm

Sandwell Service:

1st Floor
Jack Judge House,
Halesowen Street,
B69 2AJ

Monday to Friday, 8am-4pm

Tel: 0121 612 8219

Walsall service:

Blakenall Village Centre
79 Thames Road

Monday to Friday, 9am-5pm

Tel: 01922 608888

Wolverhampton service:

Brooklands Health Centre
Brooklands Parade,
WV1 2 ND

Monday to Friday, 9am to 5pm

Tel: 01902 442391