Ahead of the Christmas period (24 December – 3 January), people in the Black Country are being reminded how to access health services.
Due to the Bank Holidays, some services such as GP surgeries and pharmacies may be closed or working on a reduced service.
A full list of Black Country pharmacies and opening times can be found on the NHS website here.
Some GP appointments will be available on Christmas Day, Boxing Day and New Year’s Day from GP extended access hubs located across the area. To book an appointment at a hub, please contact your GP practice as normal, and listen to the instructions on their answerphone message or go to NHS 111 online.
People who need medical help that isn’t an emergency should contact NHS 111 in the first instance by visiting 111.nhs.uk or by calling 111.
NHS 111 can help direct people to the most appropriate local health service if they aren’t sure where to go – this could include an out of hours GP, a pharmacy, a local NHS walk-in centre, or a hospital accident & emergency (A&E) department.
Sarb Basi, Director of Primary Care for the NHS Black Country Integrated Care Board, said: “No one wants to get ill over Christmas, but it’s really important to make sure that you know where to go for urgent health advice and treatment over the festive period in case you or a loved one becomes unwell.
“A number of pharmacies will be open over the festive season and should be your first port of call for any minor illnesses. Pharmacists are qualified health professionals who can offer advice and medicines for a range of ailments. And, if symptoms suggest it’s something more serious, they have the right training to make sure patients get the help they need.
“If you take any medicine on a regular basis to help manage a long-term condition such as high blood pressure, diabetes or asthma, now is the time to check that you have enough medication left to last you throughout Christmas and New Year. Don’t risk being caught short over the bank holidays when your GP practice will be closed.
“If you need medical help, or have any health concerns over the bank holiday, please do not be put off from seeking help. The NHS is here for you, and you should always seek help if you need it.”