We all have mental health, just like we all have physical health. Mental ill health can strike at any time and can affect people from all walks of life.

Although things are improving, stigma still exists around mental ill health. As a society, we don't tend to know how to take care of our mental health like we do our physical health. This means not many people know how to support a friend, family member or colleague experiencing a mental health issue, or where to go for support for their own mental health. 

In 2000 the Mental Health First Aid England programme was created in Australia, by Betty Kitchener, an educator and mental health consumer, in partnership with Professor Tony Jorm, a mental health researcher. By 2006 England adopted this training and has gradually spread to many other countries across the globe. 

The course won’t teach you to become a therapist but just like physical first aid, it will teach you the skills to listen, reassure and respond, even in times of crisis.

Learning takes place currently via an online platform with a variety of group activities presentations and discussions.  It is hoped that once it is safe to do so face to face training will return to the classroom.

Learn about MHFA England’s vision and mission by watching You Tube clip 

  • An understanding of mental health and the factors that can affect people’s wellbeing, including your own
  • Practical skills to spot the triggers and signs of mental health issues
  • Confidence to step in, reassure and support a person in distress
  • Enhanced interpersonal skills such as non-judgemental listening
  • Knowledge to help someone recover their health by guiding them to the appropriate support

  • raising awareness
  • reducing stigma around mental health
  • increasing knowledge and confidence
  • promotes an early intervention which enables recovery

Dependent upon which course you attend there will be slight differences upon the learning outcome.  To find out what to expect please click here for more information on Adult courses or here for Youth.



Tammy Partridge-Smith MHFA Business Development Manager
Emma Heys  MHFA Instructor & Suicide Intervention Skills Trainer
Kay Higgins    MHFA Instructor & Suicide Intervention Skills Trainer
Rhi Thompson    MHFA Administrator


Both instructors are highly skilled with a wealth of professional and personal experience and able to offer flexibility in learning to meet training needs where possible.




Email: bchft.mhfaenquiries@nhs.net

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Training can be arranged by individuals or as a block booking for your organisation/group at request.

Both classroom and online delivery methods are available with covid safey measures in place to support your training needs.

Click here for a PDF version of our training brochure

Costs can vary dependent upon the type of course and numbers of attendees booking. Please ask for a price at the time of enquiry at bchft.mhfaenquiries@nhs.net -  Discounts apply for NHS partners and voluntary sector oganisations.

A high standard of training is provided in each and every course with experienced and qualified instructors each with a teaching background.  Prices are competetive and reflect in standard of delivery.  See what our customers have said following the training received.


Assistant Director of Pharmacy Operations and Governance, The Royal Wolverhampton NHS Trust

Absolutely amazing course with brilliant trainers covers everything you need to be able to support yourself and your colleagues around mental health. Teaches you basic skills importantly it lets you know no question is wrong and silence is ok when supporting someone. You realise how important that first contact is to help someone in a crisis no matter what they are suffering from, also provide you valuable skills to be able to support yourself. The course also covers the importance of emptying your stress container and having time for yourself. The group of people you meet all have a common goal and can then become your support team. I cannot recommend this course enough and I really feel it should be mandatory for anyone looking after staff.


Midwife, The Royal Wolverhampton NHS Trust

The course exceeded my expectations! The course leaders Emma & Kay were great. Both very friendly, easy going and with obvious life experience within mental health to kindly share. Very well organised and well delivered. Very sensitive towards candidates and regularly offered support for areas some found difficult. The course will prove of huge benefit to me personally to support friends & family, in addition to colleagues & service users with their mental health. I feel confident to use the ALGEE algorithm to aid this. I have learnt the importance of supporting and not necessarily advising others, using non-judgmental listening and open questions. Also, to look from the others frame of reference and not my own. A very valuable course. A fantastic course that I would recommend be compulsory for all health care professionals.


Headteacher, Pennyhill Primary School

This was a really valuable piece of training. It provides a clear framework which you can use to support and signpost others. The training manual is well developed so it provides a useful resource which you can keep referring to after the course. A good list of agencies to signpost people to. Back in school now and I have already used the framework and the handbook for signposting.